Which stakeholder group seeks job security and a possible pay rise, and may adjust their effort or take industrial action?

Which stakeholder group seeks job security and a possible pay rise, and may adjust their effort or take industrial action?

• A. Customers
• B. Employees
• C. Government
• D. Suppliers

Answer: (B)

Employees are the stakeholder group most focused on their own employment terms. Job security and a pay rise directly affect their financial stability and future prospects, so they may tailor their effort based on how they’re treated and what they’re offered. If they’re unhappy, they can use their influence by increasing or decreasing effort, and they may resort to industrial action to press for better pay and protection of their jobs. This reflects how workers leverage their role in the organization to achieve meaningful changes. Customers, government, and suppliers have different priorities—customers seek value and service, government focuses on policy and regulation, and suppliers want favorable terms and steady demand—so they don’t typically respond with the same combination of effort adjustment and industrial action aimed at securing wage increases and job security.

Employees are the stakeholder group most focused on their own employment terms. Job security and a pay rise directly affect their financial stability and future prospects, so they may tailor their effort based on how they’re treated and what they’re offered. If they’re unhappy, they can use their influence by increasing or decreasing effort, and they may resort to industrial action to press for better pay and protection of their jobs. This reflects how workers leverage their role in the organization to achieve meaningful changes. Customers, government, and suppliers have different priorities—customers seek value and service, government focuses on policy and regulation, and suppliers want favorable terms and steady demand—so they don’t typically respond with the same combination of effort adjustment and industrial action aimed at securing wage increases and job security.